Please note: certain features discussed below may not be available on every Social Project-powered community, or may be different from site to site.
General Questions
Registration
Member Profiles
Friends
Uploading Content/Comments
Deactivating My Account
Contacting My Communities
Contacting Us
GENERAL QUESTIONS
What is Social Project?
Social Project ("SP") is a technology that provides social networking tools to community sites on the web. Once you’ve registered with one SP-powered community, you can use the same e-mail address and password to join more communities - while bringing your profile and friends along with you! To fulfill that request, the community site will have access to the registration information you have previously provided and you may be asked to provide additional information by the community site. (In these FAQs, we may refer to a community you have joined as "your" or "my" community.)
REGISTRATION
Is there an age limit to sign up with SP?
You must be 13 or older to sign up with SP. Certain SP-powered communities may impose higher age limits, so check their rules if you want to join.
Is SP a free service?
Yes. SP is supported by advertising. In the future, SP may add paid premium services or offer other products or services for sale. In addition, owners of SP-powered communities may offer premium services or other products/services for sale, unrelated to the SP service. Certain SP-powered communities may be advertising free and may prohibit marketing to such community's users; please be sure to review each community's privacy and other policies and practices for more information on advertising and marketing.
How do I join more than one SP-powered community?
It's easy. Once you are logged in with SP, we will recognize you when you visit another SP-powered community, making it easy for you to join there - just click "Join." (Please note that each SP-powered community may have its own eligibility requirements, so you will only be eligible to join if you meet such eligibility requirements.) You will bring your profile and friends with you to your new communities as you join them, making it easy to manage your membership in multiple communities; additional features may be provided by SP.
When I join an SP-powered community, do I automatically join all SP-powered communities?
No, you are only a member of the communities that you explicitly choose to join. We do not automatically make you a member of other communities.
Who sees my registration data when I sign up?
Because you sign up with both SP and your community, both SP and the owner/administrator of your community have access to your registration data. Please see the SP Privacy Policy to review SP’s practices with regard to your information. Please note that your communities may each have their own policies and practices regarding use of your data, so be sure to review those policies too.
MEMBER PROFILES
How do I access my profile?
From any page within any SP-powered community, get quick access to your profile by opening "My Menu" while logged in and selecting "Profile."
How do I manage my personal information (e.g., e-mail address, password, display name, username) and my public profile information (profile photo, profile information)?
Log in, open "My Menu" and select "Account." From there, you can select "Basics" to upload a profile photo, manage your unique username, display name, email-address and password, and more. You can also select "Profile" to edit additional public profile information, e.g., relationship status, occupation, interests, favorite music, etc. Always use the Internet safely. Do not post any personal information that would enable a stranger to locate you, such as your full name, e-mail address, street address, telephone, using a display name that is your first name or initial and last name, or links to any web pages where your personal information is displayed. Also, do not post any information you do not want the general public to be able to view.
How do I change the layout of my profile page?
Log in, open "My Menu" and select "Profile." Then select "Edit Mode." You can drag and drop modules to rearrange your profile layout, edit any widgets already on your profile, and add new widgets.
There is a comment on my profile page. How do I reply, edit, or delete?
Log in, open "My Menu" and select "Profile." From there, you can easily manage your comments.
FRIENDS
How do I add somebody as a friend?
Click on the member's 'thumbnail' profile image to visit his/her profile. From there, click "Add as Friend."
How do I manage my friends list (favorites, remove friends, block users)?
Log in, go to "My Menu" and select "Friends." To add a friend to your favorite-friends list visible in your profile, select the member's checkbox and click "Add to Favorites." To delete a member from your friends list, click "Remove from Friends." To go a step further and block the member from directly contacting you, click "Block."
UPLOADING CONTENT/COMMENTS
How do I upload photos?
It depends on each SP-powered community that you join. Some communities may allow photo uploading subject to terms and conditions (and always subject to our
Terms of Use Agreement). Other communities may not allow photo uploading. Check the site navigation, features, and rules of each of your communities. As a general rule, if photo uploading is allowed, you may only upload photos you own or otherwise have the rights to post on the Internet.
How do I upload videos?
It depends on each SP-powered community that you join. Some communities may allow video uploading subject to terms and conditions (and always subject to our
Terms of Use Agreement). Other communities may not allow video uploading. Check the site navigation, features, and rules of each of your communities. As a general rule, if video uploading is allowed, you may only upload videos you own or otherwise have the rights to post on the Internet.
DEACTIVATING MY SP ACCOUNT
How do I deactivate my SP account?
If you deactivate your SP account, you are deactivating your SP account across all of your communities. To do this, log in, go to "My Menu," select "Account," and click on "Deactivate My Account." If you do not want to deactivate entirely, but just want to quit a particular community, log in, go to "My Menu," and select "Communities." From there, you can easily quit any of your communities. (Whether or not you are registered with SP, some communities may permit you to access certain features and services not powered by SP. Please review each community's terms and conditions for more information.)
How do I deactivate my child's SP account?
The SP-powered communities are not directed toward children younger than age 13, and SP does not knowingly collect information from children. However, if you believe your child has provided information to SP or created an SP profile, and you would like us to deactivate that information/profile, email us at info@socialprojectinc.com.
CONTACTING MY COMMUNITIES
How do I contact my communities with comments or questions?
In any of your communities, go to "My Menu" and select "Help" to contact your community administrator. You should also check your community's policies or terms and conditions for additional contact information that they may provide.
How do I contact one of my communities to report improper activity or technical issues, or for other reasons?
You should check the community’s policies or terms and conditions (such as the community’s Terms of Use and Privacy Policy) for appropriate contact information; and the community may also provide other ways to report improper activity or technical issues, or to ask other questions.
CONTACTING US
How do I contact SP directly to ask questions, leave comments, report improper activity or technical issues, or for other reasons?
Please see our
Privacy Policy. Or with any general inquiries, please e-mail us at
info@socialprojectinc.com.
How do I report copyright infringements?
Please see our
Copyright Compliance Policy.